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Microsoft Office 365 ProPlus – For Students

SCCC Students now have the ability to install Office 365 ProPlus with the 2013 apps for free just by using their MySCCC account. It allows students to install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 devices (Windows or Mac) and Office apps on other mobile devices including Windows tablets and iPads. It also includes 1TB of OneDrive storage.

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Getting Started and Finding Help in Blackboard

Be sure to visit the SCCC OIT Blackboard page and our YouTube page a full list of instructional material. Also remind students of our Student area which contains the SCCC Student Guide to Blackboard.

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Last Course Access issue

There is a Last Course Access issue where it shows users as having logged in all at a specific date/time that is incorrect. Below is an example of the issue from the Performance Dashboard of a course. You can see how many users were logged as having a Sep 8, 2016 4:02 AM Last Course Access date/time.

Example of Last Course Access issue

Example of Last Course Access issue

While Blackboards works to correct this issue, Instructors are encouraged to use Course Reports to view their student activity in their courses.

To view the report All User Activity inside Content Areas follow the instructions below:

  1. Navigate to the course you wish to view the report for
  2. Scroll down to the Course Management area of the Course Menu and open up Evaluation
  3. Click on Course ReportsCourse Reports
  4. Hover your mouse over the report All User Activity inside Content Areas and click on the drop down arrow that appears to the right of it. Click Run
  5. In the Run Reports page that opens, you have a few options to select from.
    1. Select Format: The default is PDF but you can select the format you like best.
    2. Select a Start Date: How far back do you want to view your student’s activity? It defaults to the previous day but the course’s start date is another good option.
    3. Select an End Date: This defaults to the current date but sometimes you might want to limit it to a specific week or month.
    4. Select Users:
      1. Select all: If you want all of your students, click on the first student’s name, scroll to the bottom of the list, hold down the Shift key and click on the last student’s name.
      2. Select some: Hold down the Ctrl key while you click on specific student names you want to view.
  6. Click on Submit to run the report. It will open in a new window.
  7. Starting on the third page of the report, you will be able to see the number of ‘clicks’ a user made in your course and on what date. Refer to the image to learn how to read your report.User Activity Course

Viewing your Blackboard Roster (Users)

At the beginning of the semester it’s important to check your Blackboard roster (Users) and compare it to your Banner roster for accuracy. To view your Blackboard roster, you will NOT be clicking on Roster in your Course Menu, you will instead use the Users link in the Course Management area. To view your Users, follow the instructions below.

Download the PDF instructions here.

  1. Log into Blackboard and navigate to the course you wish to view its users.
  2. Scroll down to the Course Management area of your course menu.
  3. Click to open Users and Groups and click on UsersLocation of the Users link in the Course Menu
  4. All the Users enrolled in your course, including yourself and any other instructors will be displayed.

Be sure to compare a recent Banner roster with your Blackboard roster. If there are any students missing in your Blackboard list, please see below reasons for discrepancies:

  • There might be a delay sending student records from Banner to Blackboard. You should wait about a day and check again. This is true if the student registered for the course within the past 12 hours.
  • A student who is new to SCCC might not have set up their MySCCC account yet. Please let them know they need to set up their MySCCC account through the portal and set up their SCCC email. They will need to do this to be able to log into Blackboard and use email. After setting this up, they will need to wait a day for the data to be transferred from Banner to Blackboard.

Lastly, please check to see that the students are using their SCCC email. Their email address will appear next to their name in the Users list. If no email address is displayed by their name please inform them to set up their SCCC email in the MySCCC portal. If a non-SCCC email is displayed, please have them contact the Computer Center at x4505 to change it.


Using the Student Preview feature in Blackboard

The Student Preview feature allows the instructor to experience their course as a student. By using this feature, an instructor can ensure items that are hidden from their students are not visible, check that items that should be visible are, take tests, submit assignments, and participate in discussions.  If an instructor chooses to save their student data, they can practice grading a student’s assignment, test or discussion without fear of interfering with an actual student’s grade.

Follow the instructions below to learn how to use the Student Preview feature.

  1. Navigate to the Blackboard course you wish to view as a student.
  2. Click the icon Enter Student Preview, located in the top right menu above the content area next to Edit Mode.Enter Student Preview icon
  3. Switching on Student Preview will take a moment and refresh your Blackboard course page, showing it as a student would see it. Behind the scenes, a student account is created and enrolled in your course named Your Name_PreviewUser. An orange  bar will appear above the page indicating that Student Preview mode is ON.Student Preview idicator bar
  4. You can now navigate your Blackboard course, submit assignments, take tests and participate in discussions as a student would.

Exiting Student Preview

  1. On the orange Student Preview mode bar, click on the Exit Preview button. A pop up will appear presenting you with two options when you exit Student Preview. Options when exiting Student Preview mode
    • Delete the preview user and all data: This option will completely remove the preview student that was created as well as delete any assignment, tests or discussion posts that were created by the student preview.
    • Keep the preview user and all data: This option allows you to save your student data, giving you the ability to also interact with your preview student version as an instructor. For example, you can grade the assignment you submitted as a student. You can also then reenter Student Preview and view your graded assignment. Please note, that your real students can also see your Student Preview.
    • Remember this choice and do not ask me again: selecting this will cause this pop up to not appear again. If you want to change your selection, you will need to use the Settings to change it.

Changing the Student Preview settings

  1. On the orange Student Preview mode bar, click on the Settings button. A pop up will appear presenting you with the setting options you can edit.Student Preview Settings
  2. Select the option(s) that fits your needs and click on Save to continue.
Blue Upgrade Key

Blackboard Upgrade

On June 8th, our Blackboard instance was upgraded to the latest version, Q2 2016.


Read Blackboard’s notes about it here:


With it brought some issues, the most notable being the login. Users trying to log into Blackboard were met with an error message. This took some time to fix as it wasn’t very clear what was causing the issue. More concerning was that the Development site was not affected in the same way. A temporary solution was put in to allow users to access Blackboard and a few hours later the fix to the original problem was resolved.

Now that users can access Blackboard there are still a number of issues to be resolved.

Known Issues

We are currently aware of these issues and are working to resolve them

  • Grade Center – showing grades as undefined (RESOLVED)
  • WileyPlus – Grade Sync (RESOLVED)

Please email or contact OpenSUNY at 1-844-673-6786 if you have any other issues.


Checking a SafeAssign Assignment for Plagiarism

SafeAssign is a plagiarism detection tool which is integrated into Blackboard. SafeAssign compares submitted assignments against a set of academic papers to identify areas of overlap between the submitted assignment and existing works. SafeAssign is based on a unique text matching algorithm capable of detecting exact and inexact matching between a paper and source material. Follow these instructions to learn how to check a SafeAssign assignment for plagiarism.

  1. First go to grade the student’s attempt for the SafeAssign assignment. This can be done through the Full Grade Center or through Needs Grading (if it hasn’t been graded yet).SA-7
    1. Full Grade Center: Find the cell containing the student’s grade (or needs grading icon) for the assignment. Click on the down arrow that appears and select the Attempt [date].SA-8
    2. Needs Grading: Locate the student’s submission  you wish to grade from the list and click on their name to view the attempt.
  2. In the right pane of the assignment window, it will show you the percentage of the paper that was flagged for plagiarism. To view the originality report, click the down-arrow next to the word SafeAssign.SA-9
  3. Click View Originality Report to view the report.SA-10
  4. The Originality Report will now appear in the browser. On the left you will see all instances of suspected plagiarism highlighted in yellow. On the right you will see the percentage of suspected plagiarism. Under “Citations,” you can choose to turn the highlighting on or off by clicking on the highlighter pen icons. You will also see the sources from which the student plagiarized listed. Each source will be assigned a different color.SA-11
  5. You may click on any highlighted line of text to bring up a pop-up that will show the source. In this example, you can see that the student took work from another student’s paper.SA-12
  6. Once you are done reviewing the Originality Report, you may close the browser window and return to complete grading the student’s attempt.