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Microsoft Office 365 ProPlus – For Students

SCCC Students now have the ability to install Office 365 ProPlus with the 2013 apps for free just by using their MySCCC account. It allows students to install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 devices (Windows or Mac) and Office apps on other mobile devices including Windows tablets and iPads. It also includes 1TB of OneDrive storage.

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Getting Started and Finding Help in Blackboard

Be sure to visit the SCCC OIT Blackboard page and our YouTube page a full list of instructional material. Also remind students of our Student area which contains the SCCC Student Guide to Blackboard.

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Recent Articles


Blackboard Email Issue

Students, are your reply emails getting to your professor? If your instructor has emailed you from Blackboard, your replies to them may not be reaching them. If you received a mailer daemon stating that it wasn’t sent than you know for sure you’ve been affected by this issue. Check your contact information for your instructor and see if it’s correct. Your instructor’s email should be the first 6 letters of their last name, their first initial and So if Professor Charles Xavier taught here at our school, his email should be If you look closely at your instructor’s contact information stored in your email and it has instead, delete it. It is incorrect. A change in Blackboard was made to prevent this incorrect email from being used. Future Blackboard emails from your instructor should store correctly.

Instructors, if you feel your students may have been affected by this issue, please tell them to delete your contact information that was stored in their email. Future emails from Blackboard should not cause this issue and your correct email address should get stored.

If anyone has any issues regarding Blackboard, please email


Beware of PHISHING!!!

PHISHING!!!  Dangerous spoofing email pretending to be from us!

Spoofing is when an email shows information that appears to be from, and/or go to, someone or somewhere other than its real origin or destination.

This email pretends to be from Blackboard (software that we use) and asks you to click a link that looks like it uses our authentication and has something to do with President McKay (mckays), Blackboard and other code that may look familiar to our users.

It is all bogus! It goes to a phishing page being hosted (probably unknown to them) on the site of a custom fencing company.

The moral: Don’t click on links in emails and be safe!


Original message by Paul Matus


Last Course Access issue

There is a Last Course Access issue where it shows users as having logged in all at a specific date/time that is incorrect. Below is an example of the issue from the Performance Dashboard of a course. You can see how many users were logged as having a Sep 8, 2016 4:02 AM Last Course Access date/time.

Example of Last Course Access issue

Example of Last Course Access issue

While Blackboards works to correct this issue, Instructors are encouraged to use Course Reports to view their student activity in their courses.

To view the report All User Activity inside Content Areas follow the instructions below:

  1. Navigate to the course you wish to view the report for
  2. Scroll down to the Course Management area of the Course Menu and open up Evaluation
  3. Click on Course ReportsCourse Reports
  4. Hover your mouse over the report All User Activity inside Content Areas and click on the drop down arrow that appears to the right of it. Click Run
  5. In the Run Reports page that opens, you have a few options to select from.
    1. Select Format: The default is PDF but you can select the format you like best.
    2. Select a Start Date: How far back do you want to view your student’s activity? It defaults to the previous day but the course’s start date is another good option.
    3. Select an End Date: This defaults to the current date but sometimes you might want to limit it to a specific week or month.
    4. Select Users:
      1. Select all: If you want all of your students, click on the first student’s name, scroll to the bottom of the list, hold down the Shift key and click on the last student’s name.
      2. Select some: Hold down the Ctrl key while you click on specific student names you want to view.
  6. Click on Submit to run the report. It will open in a new window.
  7. Starting on the third page of the report, you will be able to see the number of ‘clicks’ a user made in your course and on what date. Refer to the image to learn how to read your report.User Activity Course

Viewing your Blackboard Roster (Users)

At the beginning of the semester it’s important to check your Blackboard roster (Users) and compare it to your Banner roster for accuracy. To view your Blackboard roster, you will NOT be clicking on Roster in your Course Menu, you will instead use the Users link in the Course Management area. To view your Users, follow the instructions below.

Download the PDF instructions here.

  1. Log into Blackboard and navigate to the course you wish to view its users.
  2. Scroll down to the Course Management area of your course menu.
  3. Click to open Users and Groups and click on UsersLocation of the Users link in the Course Menu
  4. All the Users enrolled in your course, including yourself and any other instructors will be displayed.

Be sure to compare a recent Banner roster with your Blackboard roster. If there are any students missing in your Blackboard list, please see below reasons for discrepancies:

  • There might be a delay sending student records from Banner to Blackboard. You should wait about a day and check again. This is true if the student registered for the course within the past 12 hours.
  • A student who is new to SCCC might not have set up their MySCCC account yet. Please let them know they need to set up their MySCCC account through the portal and set up their SCCC email. They will need to do this to be able to log into Blackboard and use email. After setting this up, they will need to wait a day for the data to be transferred from Banner to Blackboard.

Lastly, please check to see that the students are using their SCCC email. Their email address will appear next to their name in the Users list. If no email address is displayed by their name please inform them to set up their SCCC email in the MySCCC portal. If a non-SCCC email is displayed, please have them contact the Computer Center at x4505 to change it.


Using the Student Preview feature in Blackboard

The Student Preview feature allows the instructor to experience their course as a student. By using this feature, an instructor can ensure items that are hidden from their students are not visible, check that items that should be visible are, take tests, submit assignments, and participate in discussions.  If an instructor chooses to save their student data, they can practice grading a student’s assignment, test or discussion without fear of interfering with an actual student’s grade.

Follow the instructions below to learn how to use the Student Preview feature.

  1. Navigate to the Blackboard course you wish to view as a student.
  2. Click the icon Enter Student Preview, located in the top right menu above the content area next to Edit Mode.Enter Student Preview icon
  3. Switching on Student Preview will take a moment and refresh your Blackboard course page, showing it as a student would see it. Behind the scenes, a student account is created and enrolled in your course named Your Name_PreviewUser. An orange  bar will appear above the page indicating that Student Preview mode is ON.Student Preview idicator bar
  4. You can now navigate your Blackboard course, submit assignments, take tests and participate in discussions as a student would.

Exiting Student Preview

  1. On the orange Student Preview mode bar, click on the Exit Preview button. A pop up will appear presenting you with two options when you exit Student Preview. Options when exiting Student Preview mode
    • Delete the preview user and all data: This option will completely remove the preview student that was created as well as delete any assignment, tests or discussion posts that were created by the student preview.
    • Keep the preview user and all data: This option allows you to save your student data, giving you the ability to also interact with your preview student version as an instructor. For example, you can grade the assignment you submitted as a student. You can also then reenter Student Preview and view your graded assignment. Please note, that your real students can also see your Student Preview.
    • Remember this choice and do not ask me again: selecting this will cause this pop up to not appear again. If you want to change your selection, you will need to use the Settings to change it.

Changing the Student Preview settings

  1. On the orange Student Preview mode bar, click on the Settings button. A pop up will appear presenting you with the setting options you can edit.Student Preview Settings
  2. Select the option(s) that fits your needs and click on Save to continue.