A variety of Blackboard problems can be solved by clearing your browser and Java caches. It is a first step in troubleshooting many Blackboard issues. Please use the following procedures to clear your Java and/or browser caches (links open in new windows):
- Support.BlackboardCollaborate.com | How do I clear my Java cache?
- Java.com | How do I clear my web browser cache?
- Java.com | How do I clear the Java cache?