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Help and Resources

Library Resources

The libraries at Suffolk County Community College offer services and resources for students enrolled in distance education courses. SCCC students enrolled in online classes have full borrowing privileges for the library and full access to online resources.

The library provides the following to all SCCC students including those enrolled in online courses:

  • Borrowing privileges at all 3 campus libraries
  • Interlibrary and intercampus loan
  • Online access to database, journals, newspapers, streaming media, and e-books
  • Access to online assistance via email
  • Access to online library tutorials and research guides
  • Open access at all SUNY libraries

Off Campus Access to Library Resources: To gain access to Online Library Resources from an off campus computer, enter in your MySCCC username and password whenever prompted to.

Library Links and Phone Numbers:

Homepage: http://www.sunysuffolk.edu/Students/library.asp
Ask a Librarian: http://sunysuffolk.libanswers.com/
Research Guides: http://libguides.sunysuffolk.edu/

Ammerman: (631) 451-4179
Eastern: (631) 548-2536
Grant: (631) 851-6740

Accessibility

Blackboard is in conformance with the Web Content Accessibility Guidelines and has Gold Level Certification for Non-Visual Access issued by the national Federation of the Blind. Blackboard ensures that their platform contains no barriers for users with disabilities and is both usable and accessible by everyone, regardless of age, ability or situation.

Suffolk County Community College has a wide variety of adaptive equipment available in classrooms, campus libraries, computer labs, and the learning and academic skills centers. Contact the disability services office on your home campus for specific locations.

Disability Services Offices

  • Ammerman Campus: 
    • Room: Ammerman Building 202
    • Phone: (631) 451-4045
    • Fax: (631) 451-4473
    • Email: disabilityserv-ammr@sunysuffolk.edu
    • Hours: Monday – Friday: 9am – 5pm
  • Eastern Campus
    • Room: Peconic Building 122
    • Phone: (631) 548-2527
    • Fax: (631) 548-2699
    • Email: disabilityserv-east@sunysuffolk.edu
    • Hours: Monday – Friday: 9am – 5pm
  • Grant Campus
    • Room: Caumsett Hall 20
    • Phone: (631) 851-6355
    • Fax: (631) 851-6330
    • Email: disabilityserv-west@sunysuffolk.edu
    • Hours: Monday – Friday: 9am – 5pm

Finding Help

There are several different ways you can find help with your online course. Use these suggested issues to determine who you should contact with your specific problem.

I don’t understand an assignment | I’ve had a technical error and accidentally submitted a test | I need help with course materials:
Please contact your instructor for any assistance of this nature. While the OpenSUNY HelpDesk will be able to help with almost any problem, they cannot reset a test for you without permission of the instructor. To find contact information for your instructor, please check your course syllabus.

I’m not sure how to do something in Blackboard | I need general technical assistance | My course has disappeared from My Courses:
For assistance of this nature, please contact the OpenSUNY Help Desk at 1-800-875-6269, or online at http://open.suny.edu/support/contact-us/.
Help Desk hours (EST):
Monday – Thursday 8am – 9pm
Friday 8am – 5pm
Saturday 10am – 5pm
Sunday 1pm – 9m

 

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