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Technical Requirements

Successful navigation through an online course requires that your computer’s hardware and software meet the technical specifications required. If your computer does not meet the requirements, technical support may be limited and you may run into problems viewing and using components of your courses.

Hardware

Blackboard is a web-based application and will therefore work reliably on almost any computer that is capable of accessing the Internet. Older computers may run slower or may not be able to handle some of the media in certain courses, but should suffice if a new computer is not available.

Software

Windows: Mac OS:
ielogo Internet Explorer 9 or 10 safarilogo Safari 4.0 or 5.0
firefoxlogo Firefox 3.6 and higher firefoxlogo Firefox 3.6 and higher
googlelogo Google Chrome googlelogo Google Chrome

All other browsers are not recommended and can potentially impact the user’s experience. More information can be found in the SLN Knowledge Base article SLN Online Course Browser Compatibility.

Internet Connectivity

SCCC recommends a broadband internet connection such as DSL or Cable for best results with online courses. Access to a computer with a dial-up connection is an absolute minimum.

Browser Settings

Internet Cookies: Your web browser needs to be set to allow for cookies from the suny.edu domain. Instructions for adjusting cookie settings can be found in the SLN Knowledge Base article How to adjust browser cookie settings.

Pop-up Blocker: The Pop-up Blocker in your web browser needs to be set to allow pop-up windows from the sln.suny.edu domain. Instructions for adjusting pop-up settings can be found in the SLN Knowledge Base article How to adjust browser pop-up blockers.

Java: Java is required for the use of Blackboard’s Web Equation Editor as well as the Virtual Classroom and Text Chat. Click the following link to you have the latest version of Java installed on your computer. http://www.java.com/en/download/installed.jsp

 

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